A Conversation with MJET COO and ABAA President Antonia Gilbert
April 18, 2024
A Conversation with MJET COO and ABAA President Antonia Gilbert

Vienna, Austria – 18th of April, 2024

In a recent interview with Aviation Week Network, Antonia Gilbert, COO of MJET and President of the Austrian Business Aviation Association (ABAA), shared her unique journey and insights into the business aviation industry. Her story is one of passion, integrity, and a commitment to excellence. You can read the full interview here.
From Hospitality to Aviation
Antonia Gilbert’s entry into the business aviation sector was serendipitous. Originally on a path towards a career in hospitality, her trajectory changed following a chance conversation at a birthday party. This led her to join Jet Alliance, and eventually, she held positions with Global Jet, Jet Aviation, and Gulfstream. Her diverse background, including fluency in multiple languages and a strong foundation in customer service, made her an exceptional fit for the aviation industry.

Emphasizing Customer Service
Gilbert emphasizes the importance of customer service in business aviation. Drawing parallels with her hospitality experience, she highlights that the high levels of service expected in aviation are crucial given the substantial investments clients make. She believes that excellence in service extends beyond external customers to include internal stakeholders, fostering a culture of quality and respect within the organization.

Integrity in Business
One of the most poignant aspects of Gilbert’s career is her dedication to integrity. Reflecting on her father’s humanitarian work and her own role in business aviation, she acknowledges the importance of performing her job with the highest ethical standards. This commitment has shaped her approach to the industry, driving her to excel and uphold the values of honesty and transparency.

Addressing Environmental Concerns
Gilbert’s proactive stance on environmental issues is a testament to her leadership. She recalls a meaningful conversation with a Greenpeace representative, which underscored the importance of dialogue and mutual understanding. This exchange reinforced her belief in the necessity of addressing sustainability in aviation. Gilbert advocates for advancements in technology, such as sustainable aviation fuels and emissions-free propulsion systems, while recognizing the limitations of the industry in solving broader societal issues like the wealth gap.

Recruiting the Next Generation
The new generation of aviation professionals seeks purpose and flexibility, and Gilbert acknowledges this shift. She views it as an opportunity to educate and engage young talent, highlighting the industry’s efforts in sustainability and innovation. By fostering a culture of openness and purpose, MJET aims to attract individuals who are passionate about making a difference.

Looking Ahead
Gilbert’s experience with Gulfstream taught her the value of stability and innovation in aviation. Now, as she takes on a leadership role at MJET, she aims to leave her mark on the company. Her vision includes expanding MJET’s fleet while maintaining the personalized service that defines the boutique operator. She is committed to enhancing corporate culture, community engagement, and environmental and social impact, ensuring that MJET continues to thrive and lead in the industry.
Antonia Gilbert’s journey and insights provide a compelling narrative of dedication, integrity, and forward-thinking in business aviation. Her leadership at MJET and the ABAA is set to inspire positive change and growth in the industry. For more details on her perspectives and plans, read the full interview with Aviation Week Network here. At MJET, we are proud to have such a visionary leader guiding us towards a future of excellence and sustainability in business aviation.
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